Public Service Company of New Mexico (PNM®) is showing what’s possible when utilities modernize their service request process. With more than 12,000 requests each year, from new home connections to complex commercial upgrades, PNM needed a better way to manage the...
The U.S. saw utility-scale electric generating capacity increase by 21% during the first half of 2024 compared to the same period in 2023. Most of the new capacity came from utility-scale solar, wind and battery storage. According to the U.S. Energy Information...
Utilities today are working to achieve decarbonization goals while simultaneously responding to a surge in customer actions such as EV charger installation, new building construction, independent power production and more that lead to service requests. This poses a...
JEA®, a community-owned utility in Jacksonville, Florida, faced a challenge that resonates with electric utilities and energy agencies big and small: a growing backlog of solar interconnection applications. Manually processing solar interconnection applications led to...
It’s energizing to showcase the innovative ways our utility customers like Georgia Power are accelerating the energy transition by expanding customer access to renewable options. Celebrating their efforts isn’t just a joy; it’s a chance to inspire other utilities and...
Digitization vs. digitalization Digitalization is more than a trending buzzword. It’s the next crucial step following “digitization” that utilities are taking to tackle real-world challenges. In fact, the Smart Electric Power Alliance (SEPA) recently identified...
The topic of accelerating vehicle-to-everything (V2X), which includes vehicle-to-grid (V2G) and vehicle-to-home (V2H) bidirectional charging systems, has broken out of EV conferences into the real world. Bidirectional charging systems “can discharge from the electric...
Tame Backlogs and Avoid Administrator Burnout with Empowered Program Teams. The transition to clean energy is a top priority for utility companies, but the administrative burden of energy programs can be overwhelming for staff. Inefficient and time-consuming...
Rappahannock Electric Cooperative's (REC) Energy Solutions and Clean Energy team struggled with high solar support call volumes and a labor-intensive interconnection process. To improve their residential and commercial solar programs, REC sought to automate customer...