Tame Backlogs and Avoid Administrator Burnout with Empowered Program Teams.
The transition to clean energy is a top priority for utility companies, but the administrative burden of energy programs can be overwhelming for staff. Inefficient and time-consuming processes related to managing, tracking, and reporting on programs can virtually bury program teams in paperwork. It’s more important than ever to streamline utility energy programs.
Automating customer education and leveraging an online program portal can help answer complex customer questions, speed up application intake and processing, eliminate backlogs, and improve the program administrator’s experience. Streamlining the regulatory reporting process can also save time and money for utilities, allowing them to focus on their energy transition goals.
It’s essential to support utility energy program teams through the energy transition to avoid administrative burnout. Automating customer education, applications and regulatory reporting can help.
Streamlining Utility Energy Programs
See how O&R and REC have improved their EVSE and solar interconnection project timelines and energy program team experience in our latest Energy Central featured article:
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