Demystify your customer’s energy decisions using WattPlan®, the digital energy expert for utilities
Consumers are faced with a growing number of energy choices, from distributed energy resources (DERs) such as solar, batteries and electric vehicles (EVs), to utility offerings including time-of-use rates, community solar and green power programs. Utilities are challenged to increase program participation and drive off-peak usage, while protecting customers and boosting satisfaction by helping them make smart decisions.
Focus on customer-specific information and preferences
- Rate Optimization
Suggest the electric rate plan that will save your customers the most money and drive off-peak usage
- Side-by-Side Comparisons
Inform customers by showing easy-to-understand rate, technology, program and financing options
- Stepwise Experience
Empower customers to intuitively tailor assumptions to their lifestyle and preferences
Depend on proven financial and energy models
Offer accurate bill calculations based on published tariffs and integrated interval meter data
Rely on detailed rate, incentive, vehicle, solar and emissions data
- Energy Calculations
Ensure reliable expectations with sophisticated energy simulations such as rooftop PV and total-cost-of-ownership calculations
Actionable Guidance & Insights
Guide your customers and gain an understanding of customer intent
- Instant Enrollment
Enable one-click enrollment using PowerClerk® workflow automation
- Marketplace Connect
Provide an actionable next step to connect with qualified contractors and dealerships
- In-app Surveys
Measure customer satisfaction and inform marketing strategies with key customer insights
Comprehensive suite of customer education software
WattPlan supports the following core services: Renewables, EVs and Charging, and Rate Plans. Utilities can select services that meet today’s needs and add more services over time.
Providing solutions directly from our website makes it easier for customers to explore their options, understand costs and make informed decisions.
What really impressed us was our ability to get the tool deployed quickly—in just a few months—and with an interface that guides the customer in a friendly way.