Tucson Electric Power innovation makes utility-owned solar accessible for all

As solar has gained popularity, some utilities are getting into the business by offering residential customers utility-owned solar. This is often a good option for homeowners who want to save money on their utility bills with minimal out-of-pocket costs and freedom from maintenance worries. Utilities also benefit from owning distributed solar resources, which become part … Continued

Infographic: 5 Characteristics of Great Utility Customer Engagement

Industry research indicates that utilities that successfully educate their customers about their energy options will be positioned to survive and thrive, even as the industry evolves. Here’s how utilities can get the most from their customer engagement. Want to learn more about WattPlan? Click here.

Tapping the win-win-win of rate reform

Utilities nationwide are adding variety to residential electric rate plans and reconsidering how to value rooftop solar. Rate changes being considered include demand charges and net metering “2.0” policies that provide customers less than full retail credit. These changes have many questioning whether rooftop solar can continue its tremendous growth. While solar alone may be … Continued

NV Energy cuts interconnection costs by 63% while application volumes swell

NV Energy’s incentive and interconnection application volumes have grown tremendously in the past 12 months—by 15 times. As many program administrators know, this type of rapid growth can overwhelm the administrative staff, leading to processing delays and unhappy customers. In order to handle the increased workload, NV Energy took their interconnection processing online using PowerClerk®. … Continued

West vs. south: Why change the orientation of your solar PV system

Originally published in the March/April issue of Solar Today.  Within the solar industry, it’s common knowledge that the optimal orientation of solar photovoltaic (PV) panels in the Northern Hemisphere is typically south, to maximize electricity production over the life of the system. Recently, however, there has been much discussion, and even incentives being offered, for … Continued