Grid Evolution Summit 2019
July 29, 2019 - August 01, 2019
If you’re headed to the SEPA’s Grid Evolution Summit 2019, visit our solution provider booth and check out the following session, or contact us to schedule a time to meet.
Digital customer engagement strategies
Track: Customer Innovation
Description: As customers increase their reliance on digital communication methods to manage their daily activities, how can utilities and solution providers better provide digital resources that allow for faster and more efficient engagement while keeping customer data secure? How can utilities maximize their role as a trusted energy advisor and balance cybersecurity concerns while ensuring a better customer experience with new resources like Energy Marketplaces or streamlined online customer program management systems?
Speakers: Jeff Ressler, Clean Power Research; Eric Lightner, U.S. Department of Energy; Manoj Kumar, Powerley; Jen Kinney, Simple Energy
Date/Time: Wednesday, July 31 from 1:00 – 2:00 p.m.
Location: Farragut Square + Lafayette Park