Five to thrive: Key characteristics of great utility customer engagement

“The utilities that succeed in educating their residential customers may be [the best positioned not only] to survive, but [also to] thrive in the new customer-centric electricity landscape that is now taking shape.” – 2015 Utility Residential Customer Education Survey, Utility Dive This statement was a key finding of a survey of 144 power-sector executives conducted … Continued

Lessons from SEPA’s Utility Solar Conference Part 1: Get electric rates right to fill the belly of the duck

The Solar Electric Power Association’s (SEPA) annual Utility Solar Conference (USC) is the premier utility solar conference in the United States, and the in-depth discussions between utility and industry leaders can be counted on to portend where solar is heading. At this year’s event, held in San Diego, two topics stood out: Utilities should “get … Continued

Connecting 150,000 solar customers to PG&E’s electric grid

This week, Pacific Gas & Electric (PG&E) announced a major milestone: connection of 150,000 solar customers to their electric grid. This achievement is the result of PG&E’s long commitment to supporting their customers going solar, and comes with some pretty amazing stats*: Today PG&E has more solar customers than any other utility in the U.S. … Continued

New York State solar incentive programs consolidated into NY-Sun

This month, under direction from the New York State Governor’s office, the New York State Energy Research and Development Authority (NYSERDA) and PSEG Long Island (now operating Long Island Power Authority’s electric system) merged their solar incentive programs under one umbrella: the NY-Sun Incentive Program. The program, funded by the $1 billion NY-Sun initiative, provides … Continued