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Utilities with industry-leading customer satisfaction use WattPlan
The 2017 J.D. Power Electric Utility Residential Customer Satisfaction StudySM results are in, and utilities that rank highest not only provide excellent reliability and rate options, many of them are also taking advantage of online engagement tools to improve the...
How Duke Energy sped up payment processing by 90% with ePayments
In late 2016, Clean Power Research announced a new integration between PowerClerk® and Stripe for ePayment processing. Stripe allows applicants to pay fees such as application fees via an online system integrated with PowerClerk’s workflow, rather than physically...
Why EV strategy is important for utilities: SMUD’s story
Electric vehicle (EV) adoption is increasing, and utilities are taking notice. In a May 25, 2017 webinar, “Shifting Utility EV Strategy into Drive: Best Practices and Lessons Learned1,” Thor Hinkley, EV senior program consultant at CLEAResult, pointed out that nearly...
The August 21st solar eclipse: How and where it’ll impact solar production
On August 21, 2017, the U.S. will experience a solar eclipse for the first time since May 2012. The eclipse will cause an obscuration of the sun’s light, resulting in a reduction of the energy from irradiance that will hit the Earth’s surface. As the eclipse crosses...
Three reasons not to build your own software
We often talk with utility customers who are considering the classic build versus buy decision for software. Should they use their own utility IT staff, or a subcontractor, to build and maintain custom software? Or should they partner with a vendor with a...
How Orange and Rockland Utilities reduced interconnection application errors by 95%
PowerClerk: The DER interconnection control center In September 2016, we released an important new integration capability that enables utilities to use PowerClerk® to create their own distributed energy resource (DER) interconnection control center. By using web...
Adapting utility processes to the reality of distributed PV
Utility processes and systems impacted by distributed PV In previous blog posts, we’ve looked at how the growth of distributed PV can impact grid operation at the system level. These blogs addressed how distributed PV can lead to the often referenced “duck curve,” and...
PowerClerk: Your 24/7 assistant, not just a front end tool
PowerClerk® as a system In the world of software, the term “front end” refers to elements that users interact with, the user interface (UI). A front end, in turn, may enable access to “back end” databases, other software, etc. Over the years, we’ve often heard...
Destination: Integrated DER interconnection
For utilities, getting to an integrated DER interconnection workflow may seem complicated. Our latest whitepaper - Resolving the Conflict Between Distribution Planning and Interconnection Processes – provides a road map for the journey. In fact, thinking about that...
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Solar forecasting buzz at the ASES WREF Conference and other takeaways
Last week, the American Solar Energy Society (ASES) held its annual conference in Denver in conjunction with the World Renewable Energy Forum (WREF). Clean Power Research sent four team members to support the nine sessions and panels we participated in, and to staff...
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Reflections on SPI: 3 signs the solar industry is maturing
Each year, Solar Power International (SPI) gives us the opportunity to take stock of the U.S. solar industry. This year’s event, held in Chicago Oct. 21-24, was no different. The 2013 version of “North America’s premier business-to-business event for professionals in...
Growing solar beyond California: financial intelligence for every state
Solar is rapidly growing beyond California. As described in the Men’s Journal article “Why Now Is the Time To Go Solar,” this growth is being driven by the availability of inexpensive panels, tax breaks, and options to lease or buy PV systems. While a recent...
Solar trends hold strong at Intersolar 2013
Those of us from Clean Power Research who attended this year’s Intersolar North America in San Francisco were pleasantly surprised to find a robust show. Although Intersolar is always well planned and executed, drawing the best companies from all over the world, many...
Choice, control and lessons from our auto industry friends
For software guys like us, 7:15 AM is a bit early for a presentation and test drive, but we couldn’t resist the chance to check out some of Ford’s latest electric vehicle (EV) and plug-in hybrid electric vehicle (PHEV) advances last week at their Power of Choice event...
CAISO addresses changing grid infrastructure
In a recent interview with Fierce Energy, President and CEO of the California Independent System Operator (CAISO), Steve Berberich, spoke about where CAISO is headed in 2013. As one of the largest electric grid operators in the United States, CAISO is responsible for...
Electric vehicles + solar: an idea whose time has come
You’ve likely heard about the partnerships springing up between electric vehicle (EV) manufacturers and solar (PV) system providers. Most recently, Honda and SolarCity announced a plan that allows Honda customers to install solar with a low upfront cost and see an...
Tilt vs. flat-mount PV: does it really matter?
Have you ever wondered if PV system orientation really makes that much difference to the amount of power produced by a PV system? As the map below illustrates, the answer is typically yes, but to varying degrees. This ‘Energy Gains’ map depicts how tilting solar...
Get smart about FiTs: get SmartFiT
As effective as FiT programs have been in promoting solar in countries such as Germany and Spain, they have sometimes become victims of their own success, leading to boom/bust cycles and political targeting. The SmartFiT is an alternative solution that has the...
Solar incentives start strong in 2013
Ringing in a new year generally means a busy time for our PowerClerk® Incentives customers, as it often coincides with the opening of new incentive funding. 2013 has been no exception. In January, Imperial Irrigation District (IID) in California, and Rocky Mountain...