Author:

Scott Tewel

Utilities speed up interconnection with ePayments
Utilities speed up interconnection with ePayments

There is a growing expectation among utility customers that interactions with their energy providers will take place digitally, online. This “digital transformation” is unlocking opportunities for utilities to streamline business processes and increase customer...

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What does “online” application processing really mean?
What does “online” application processing really mean?

In the era of web-based technologies that streamline business processes and enable automation, the natural solution to handling complicated application processes is an online platform. But what does ‘online’ really mean? Based on more than a decade serving more than...

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